CITIZEN ALERT

citizen-alert-boxCITIZEN ALERT - Emergency Notification SystemWelcome to the Jackson County Citizen Alerts emergency notification system. This system enables the agencies within Jackson County to provide you with critical information quickly in a variety of situations, including severe weather, missing persons and evacuations due to flood, hazardous material, or wildfire situations.

Community members, visitors and businesses can receive emergency alerts and community information from Public Safety, City, and County Officials for Jackson County, Oregon in multiple ways. Community members should also be knowledgeable of our local radio, print, television and on-line media sources who will provide additional information from local public safety officials as it becomes available.

Know Your Alerts

Jackson County uses multiple notification and warning systems to make sure emergency alerts are delivered to the people who need the information. Make sure you are signed up for the systems that require subscription and understand how they are used for emergency communications.

**Add Citizen Alert to your contacts!!
Add the following phone numbers to your phone’s contacts so you know when you are receiving an alert from Jackson County.
(541) 897-8556, and 88911 (text message)

call-text-email Citizen Alert - Registration Required

Emergency notification to alert residents by landline, mobile phone, text message and email about imminent threats to life and property in specific impacted areas. Create an account for each person in your household with up to five addresses you would like to receive alerts for (home, work, child’s school, etc.). You don’t have to be in the location of the emergency to receive an alert. Create an account for each person in your household with up to five addresses you would like to receive alerts for (home, work, child’s school, etc.). 
Everbridge - horizontal Ways to register:
  1. Go to Everbridge to update your account or create a new one.
  2. Complete this form (Citizen Alert Sign Up Form v4 - English) (Forma para Registro a la Alerta Ciudadana v4 - Spanish) and mail, email, or fax to Jackson County Emergency Management per instructions on the form.
  3. Call our office at 541-774-6790
Everbridge - Nixle Nixle (Keyword and Zip Code) - Registration Required
Receive text and/or email messages from local agencies with public safety messages or emergency information. Nixle notifications are not delivered by phone call and are sent in addition to Citizen Alert emergency alerts.
Add the Nixle text message number, “888-777” to your phone’s contacts to identify where future text messages are coming from.

CITY OF ASHLAND - Nixle

Send a Text to '888-777' the following to opt-in to community information via text message
  • JACKSONEVACS - to receive information about all level 1, 2, and 3 evacuation notices in all of Jackson County
  • MED4SHELTER - to receive information when the extreme weather shelter is open in the City of Medford
  • 97520SHELTER - to receive information when the extreme weather shelter is open in the City of Ashland 
  • 'your zip code' - to receive community information and public safety messaging for your zip code
Nixle Frequently Asked Questions
WEA Wireless Emergency Alerts (WEA) - No Registration Required
Urgent alerts are sent as text-like messages to your mobile phone based on your physical location. You will only receive notification if you are physically in the area of the emergency. You must keep the factory settings on to your WEA-capable phone to receive a WEA. WEAs have three alert categories-- Imminent Threat, AMBER, and Presidential.
Visit the FEMA WEA website for more information.
EAS Emergency Alert System (EAS) - No Registration Required
A national public warning system that will interrupt local broadcast TV and radio programming to provide an alert in the event of a large-scale emergency.
Visit the FEMA EAS website for more information.
tv-radio-green Local Media, Radio and Television
The County communicates with local news broadcasters to provide updates during an emergency.
NOAA All Hazards NOAA Weather Radio
All Hazards NOAA Weather Radio (NWR) is a low-cost home alerting tool that can be remotely activated by the National Weather Service to broadcast life-saving warnings issued by first responders. NWRs include battery backups. To work, Jackson County residents must tune their NWR to frequency 162.400 Medford, or 162.475 Mt. Ashland.
Visit https://www.weather.gov/nwr/ for more information.