Home Departments Health & Human Services Programs And Services  Mental Health Crisis Services Youth in Crisis

Our crisis services are available to all ages including children, youth, and their families regardless of insurance coverage. Services are available 24/7 via phone by calling 541-774-8201. Jackson County Mental Health provides walk-in crisis services at our Health & Human Services building at 140 S. Holly St. in Medford, OR. Walk-in services are available during business hours (Mon-Fri 8 am-5 pm- note: access to the building is closed during the lunch hour from 12 pm-1 pm).

Jackson County Mental Health Crisis Intervention Specialists will work with youth and their families to reduce current stressors, resolve a crisis episode, and collaboratively develop safety plans. Efforts also include connecting with community resources including school-based supports, youth-specific community agencies, and referrals to ongoing services.

As an alternative to youth presenting to local emergency departments, crisis services for youth are also available through our mobile crisis team to respond to youth and families who are currently having a crisis episode. These services can be accessed by calling the 24/7 crisis line at 541-774-8201 and speaking with a crisis intervention specialist.

Jackson County Mental Health Crisis Team works closely with local hospitals to identify youth who have been seen in the emergency departments for mental health concerns. Jackson County Mental Health Crisis will assist youth and families by providing crisis intervention services and referral to ongoing services. Short-term therapy services may be available to youth and families as a bridge to ongoing services.

See Suicide Prevention for more information.